Showtime Media Group
408.920.6120
965 Stockton Ave
San Jose, CA 95110

Software
We run both Mac and PC workstations, and can print files from the listed programs from either platform. Be sure to send your fonts as well as the files and all linked .eps and .tif files. Convert your text to outlines in Illustrator and Freehand, and especially in any linked .eps files. When sending mac fonts, they need to be stuffed or zipped. We accept CD's, DVD and File Transfers (FTP).

Supported Programs

Quark XPress
Freehand
Illustrator
Photoshop
PageMaker
InDesign

Other programs such as Word, Power Point and Excel may be supported depending on the output required. Please contact us to discuss your needs.

What kind of file should I send you?
We prefer to have the native file you created. If you created the art with Quark, send us the Quark file and all the linked files with the fonts. If, for whatever reason, we need to change something, this allows us to do it. We can also accept editable eps files, PDF files, tiff or jpg files providing the resolution meets the final output requirements. When emailing your files, we ask you to ZIP (PC) or Stuff (Mac) everything into one file. If it's larger than 5 mb, please send to our FTP site.

Fonts
We have the fonts that are supplied with the listed programs. If you have a font you bought elsewhere, send the font file along with your program file. It is a big help if you convert your fonts to outlines/curves in the programs like Illustrator, and Freehand that will do this. Remember to include the fonts for the linked images or to change the fonts to outlines/curves when ever possible.


Photos & Resolution
Scans that have been professionally created for brochures and advertisements will generally work well in large format. Older digital camera pictures are generally not dense enough to go to large sizes, although professional digital pictures are OK. The newer 3 megapixel digital cameras give photos that can go up to 18x24 pretty nicely. Older 480x640 pixel pictures tend to look rough when taken above 8x10" size, and we suggest you only use them for small pictures on your poster.

We need images to be between 72 and 100 dpi in their final size to look good. This means that a 24x36 photo needs an uncompressed tif image of between 12 and 24 megabytes in size. A rule of thumb is that 4 mb of tif per square foot of image will give you 100 dpi. We find that more than 100 dpi is unnecessary, since your eye cannot see a pixel that small from a few feet back. We will call you if we think there's a problem with your images.

Print Quality
We use state of the art Wide Format inkjet printers including Hewlett Packard and Mimaki to produce the highest quality prints with results that are stunning! You'll have smooth blends, sharp text, accurate skin tones, and vibrant spot colors. We calibrate our printers and profile our media to ensure the maximum color gamut possible for every material we print on.

Turn Around Time
We normally complete orders in 2 to 3 business days. Large orders (more than a dozen pieces), can take a few more days. If you are in a jam and need a job shipped same day or over night, let us know. We can usually ship files received by noon our time. There is a 25% rush charge for same day/overnight service.

Bleeds
When creating your file for output please allow a minimum of .25" for any bleeds. Creating bleeds for you after the file has been submitted can be time consuming and costly.

Proofs
Don't I need to see a proof? If it makes you more comfortable, we'll send you a small color proof, the charge is $15 plus the Fedex. We find that once you've seen our work, proofs are not usually necessary. When we are doing a large number of pieces, we'll do one for approval before we do the rest, but it's usually not worth it for single pieces. We stand behind our work, and will happily reprint it if there is a problem.

Answers & Solutions
Please feel free to call on our vast industry experience to answer any questions you may have or provide a solution that meets your specific needs. Showtime Media Group is here for You!



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